Customer Amenities

Metro continuously strives to better serve its customers and improve transit options for the region. In addition to rolling out new rider amenities, Metro works to secure funding and partnerships to execute large-scale projects to benefit the region.

New Buses, New Features 

Since 2018, Metro has updated its fleet with 124 new buses. As Metro replaces the aging coaches in its fleet, customers are benefitting from added amenities. All buses now feature:

• Free Wi-Fi
• On-board charging ports for electronic devices
• Improved seating
• New safety features
• More accessible stop-request buttons

Transit Centers

In addition to the Northside Transit Center, which opened in October 2020, Metro is considering several new transit centers as part of Reinventing Metro. Studies are underway for potential transit centers in Walnut Hills, North College Hill and the Uptown area.

• Metro’s existing transit centers include:
• Government Square - Downtown
• Glenway Crossing Transit Center - West Side
• Oakley Transit Center – East Side
• Northside Transit Center
• Riverfront Transit Center
• The Uptown Transit District – Serving the University of Cincinnati, area hospitals and the Uptown Business District

As Metro plans for new transit centers, the transit agency also looks to expand its park & ride offerings. The Northside Transit Center features 10 park & ride spaces for commuters, as well as a charging station for electric vehicles. The transit center also offers wayfinding maps, real-time electronic signs and a ticket vending machine.

New Benches and Shelters

In June 2020, Metro announced an expansion of the Southwest Ohio Regional Transit Authority’s (SORTA’s) partnership with Adsposure to offer new benches and shelters to benefit Cincinnati Metro riders and offer new advertising options for local businesses.

Over a 10-year contract period, Adsposure will invest more than $3 million dollars toward the purchase and installation of 400 new benches and 205 new shelters along Cincinnati Metro bus routes. An additional $5 million investment will be used for services including repairs, maintenance, and cleaning. The partnership will also bring about countless new advertising options for local, regional, and national businesses, while offering a much-needed service to Metro riders.

The new structures, along with SORTA’s existing 55 shelters and 50 advertising benches, will be solely managed by Adsposure. Adsposure will be responsible for monthly cleaning, upkeep, and all ongoing maintenance to ensure the best possible experience for riders.

Adsposure’s partnership with SORTA to bring new shelters and benches to bus stops is the first of its kind for the Cincinnati-based company. Adsposure currently manages transit advertising for Des Moines, Fort Worth, Kansas City, Lexington, Nashville, Northern Kentucky, and San Antonio.

Advertisers and agencies interested in Cincinnati transit advertising opportunities can visit or call the Cincinnati Adsposure office at 513-554-8100 to learn more.