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Mailing Address:
Attn: Customer Service
525 Vine Street, Suite 500
Cincinnati, OH 45202

Customer Care Center:
Weekdays, 8:30 a.m. - 5 p.m.

Metro Schedule and Route Information:
Weekdays, 6:30 a.m. - 6 p.m.
Closed weekends and major holidays.

The Bus Stop (Sales Office):
Open weekdays 7 a.m. - 5:30 p.m.
Mercantile Center Arcade
120 E. Fourth Street
Cincinnati, OH 45202

Access Service Information:
For people with disabilities that prevent them from
riding Metro, 513-632-7590

Fare Deal Program:
Discount fare for riders with disabilities, elderly
The Fare Deal office is open Monday, Wednesday
and Friday from 8:15 a.m. to 4 p.m. (closed 12 - 1
p.m. and on holidays)

Xtra Service:
School days 6:30 - 11 a.m.
Service open to public

Lost and Found:

Metro Administration:
General information
Weekdays, 8:30 a.m. - 5 p.m.

Media Relations:

Brandy Jones, APR
Vice President of External Affairs

Information on advertising on Metro buses

Riverfront Transit Center Parking:
For charter vehicles during Reds & Bengals games
Ampco System Parking

Title VI Information: 
Title VI Notice To Public
Title VI Complaint Procedures
Title VI Complaint Form