Metro News

As a round of winter weather moves through the region Monday evening into Tuesday morning, Metro is reminding the public of various procedures and resources available in the event that snow or ice disrupts their normal bus service.

In the event of significant ice or snow, Metro will still run service, but detours and delays may be possible. Updated service information will be provided through the following outlets:

• Route alerts on the Transit app, including information about detours and service interruptions for their route. Metro customers can subscribe to alerts by pinning their favorite routes within the Transit app.
• Real-time bus-tracking on the Transit App or on the individual route pages of the scheduling section on Metro’s website.
• Metro’s detour blog also provides detour information.
• Metro’s Customer Care Center (513-632-7575) is open weekdays from 6:30 a.m. to 9 p.m. and 8 a.m. to 5 p.m. weekends and holidays.

IMPORTANT:  Metro buses cannot stop safely on snowy or icy hills. Customers should board at the top or bottom of hills.