SORTA/Metro Executive Staff
Terry Garcia Crews
CEO & General Manager
Terry Garcia Crews has served as Chief Executive Officer & General Manager of the Metro transit system in Greater Cincinnati since Nov. 1, 2010.
Garcia Crews was previously General Manager & President for Star Tran Inc., which provides services to the Capital Metropolitan Transportation Authority in Austin, Texas. In this role, she was responsible for almost 400 fixed-route and paratransit vehicles, a $98 million budget, and a workforce of 1,000.
A transit professional with more than 20 years of experience in both the private and public sectors, Garcia Crews previously served as General Manager & CEO of LexTran in Lexington, Kentucky, and as assistant general manager for SunTran in Tucson, Arizona. As a national transportation consultant, she formulated strategic plans and awareness programs for transportation systems across the United States. She has experience leading multi-dimensional organizations and demonstrated results in achieving financial sustainability, improving service, effecting cultural change, improving labor and employee relations, and fostering stakeholder support.
Garcia Crews is a recognized leader in the transit industry. She has been actively involved with the American Public Transportation Association as a regional board director and a member of several key committees. Garcia Crews, who is of Hispanic heritage, has served on APTA’s Diversity Council, and also was selected to serve on the Transit Cooperative Research Program oversight and project-selection committee that awards funding for transit research.
She is a board member of Downtown Cincinnati Inc. (DCI) and OKI Regional Council of Governments.
Garcia Crews holds a Bachelor of Science degree in Business Administration from the University of Arizona, with a double major in Finance and Marketing. She is married and has two children.
Chief Operations Officer
Inez Evans is responsible for all Metro fixed-route and Access paratransit bus operations, fleet maintenance and facilities, which employ about 674 employees. The directors of Transit Operations, Fleet & Facilities and ADA & Paratransit Services report to her.
With more than 20 years of experience in transit, Ms. Evans has served as the Director of Paratransit at Star Tran, Inc., a service provider to Capital Metropolitan Transportation, in Austin, Texas; General Manager at Veolia Transportation in San Jose, Calif.; and Regional Vice President with MV Transportation in Fairfield, Calif.,with contract responsibilities of $50 million,. and Director of Transportation for Metropolitan Atlanta Regional Transit Authority where she oversaw 1,300 fixed-route transit employees and an operating budget of $95 million.
Ms. Evans started her transit career in Bremerton, Wash., with Kitsap Transit as a customer service rep. Evans worked with Laidlaw Transit Services Inc., in Martinez, Calif., as the District Manager and General Manager. In addition to many other transit and community memberships and boards, she is a member of the Conference of Minority Transportation Officials and the American Public Transportation Association’s Leadership APTA.
William J. Desmond
Executive Director, Legal Affairs/Risk Management
William J. Desmond is Executive Director of Legal Affairs/Risk Management. As in-house counsel, Mr. Desmond provides legal advice and support to the management team and is responsible for management of Metro’s legal affairs. He oversees claims and litigation, labor and employment disputes, Workers’ Compensation, transportation and industrial safety programs, system security, and the utilization of outside counsel.
Mr. Desmond received a B.A. from Xavier University and his law degree (J.D.) from Northern Kentucky University’s Chase College of Law. He is admitted to the practice of law in Ohio, the U.S. District Court for the Southern District of Ohio, and the U.S. Tax Court. He is a member of the Ohio State and Cincinnati Bar Associations.
Prior to joining Metro, Mr. Desmond was a litigation attorney in private practice. His experience encompassed a broad range of civil litigation in state and federal courts, including personal injury, products liability, insurance defense, transportation law, and labor-employment matters.
Mr. Desmond is a member and former chair of the Risk Management Committee of the American Public Transportation Association (APTA) and is a member of the APTA Legal Affairs Committee. He is a past president of the Cincinnati Chapter of the Risk & Insurance Management Society, Inc. (RIMS).
Executive Director, Development
Darryl Haley manages the departments responsible for transit service development and scheduling and customer relations. He also serves as the revenue contracts liaison and Metro’s Disadvantaged Business Enterprise (DBE) Officer.
He has been with Metro in various capacities since 2005.
Prior to joining Metro in 2005, , Mr. Haley held positions in the health-care distribution industry and financial institutions, where he earned many awards for sales, leadership and profit improvement.
Mr. Haley holds a B.A. in Business Administration from the University of Cincinnati and is a Cincinnati native and graduate of Withrow High School.
He is a member of the national Conference of Minority Transportation Officials (COMTO) and also a vocal entertainer with the Cincinnati group, The Mistics.
Sallie L. Hilvers
Executive Director, Strategic Communications
Sallie Hilvers oversees Metro’s government relations, public and media relations, marketing, community engagement, social media, and internal communications.
Ms. Hilvers’ previous positions at Metro include Chief Administrative Officer, Chief Communications Officer, Director of Public Affairs, and Director of Marketing and Communications. Before joining Metro in 1990, Ms. Hilvers was manager of corporate communications for Community Mutual Blue Cross & Blue Shield. In this capacity, she was in charge of statewide public and media relations, internal communications, legislative communications, and public affairs.
Ms. Hilvers holds a Bachelor of Arts degree in English Literature from the University of Cincinnati, where she taught Business Communications and English while pursuing graduate studies in marketing. She is currently pursuing a Master of Science degree in Organizational Leadership from the College of Mount St. Joseph. She is a graduate of Leadership Cincinnati USA Class 33.
Ms. Hilvers has won numerous awards for her work in public relations and employee communications.
Mary Beth Moning
Executive Director, Administration
Mary Moning manages the departments responsible for Metro’s information technology, procurement, technology/organizational project management and organizational performance analysis and metrics.
Previously, Ms. Moning served as the Chief Operations Officer for Metro, providing executive oversight of both Metro fixed-route and Access paratransit operations. Under her leadership, the Operations team improved Metro’s service quality, fleet reliability and safety record. In recognition of their efforts, the American Public Transportation Association awarded Metro a Certificate of Merit for Significant and Exceptional Achievement in Bus Safety in 2009.
Ms. Moning also has been Metro’s Director of ADA and Accessible Services, and prior to that, she held several positions within Metro’s IT department.
Prior to joining Metro in 1989, Ms. Moning was a manager with a local IBM marketing- assistance partner that developed custom software for several manufacturing and service-related industries, including many local area hospitals and law firms.
Ms. Moning holds a B.S. in mathematics and computer science from Xavier University.