1. Plan

Join the thousands of people who ride Metro every day to save money, reduce stress, and protect the environment. To find the best route, use these simple tools:

  • Download Transit app to plan your trip and pay your fare on your smartphone with EZfare. Track your bus and see real-time arrivals with Transit app. 
  • Subscribe to free Cincy EZAlerts via text message or email for the routes you ride.
  • Use Google Transit trip planner for detailed trip info from your doorstep to your destination.


2. Pay

It's never been easier to pay your fare on Metro! Whether it's through the Transit app, with a fare card or cash, we've got you covered. Here's how:

  • Head to your nearest bus stop or one of Metro's 21 park and ride locations to start your trip.
  • As the bus approaches, signal to the operator that you want to ride by waving your hand. 
  • As your bus pulls up to the stop, stay a safe distance from the curb and make sure you have your fare in hand. 
  • As you board the bus, use the reader device to scan your app code, swipe or drop your fare in the farebox, or swipe your single-ride pass, day-pass, monthly pass or stored-value pass. 
  • Find a seat and enjoy the ride!

3. Ride

Now it's time to relax and leave the driving to us! Catch up on emails, whip out a book or tune into your favorite podcast. Follow these steps as you approach your destination:

  • Track your bus in real time by using the Transit app.
  • As your bus nears your stop, firmly pull the cord located above you along the sides of the bus to indicate to the driver that you wish to depart.
  • Wait for the bus to reach a full stop and exit the bus from either the front or rear door.
  • Thanks for riding!

Transit app makes your trip planning simple! Watch the video below to learn more.

Lost and found

Metro keeps items found and turned in for two weeks. To claim your lost item, you will need to know the route you were riding and the date the item was lost.

Contact customerservice@go-metro.com or call 513-632-7699, weekdays 7:00 a.m.-5:30 p.m. Metro is not responsible for items left on the bus.

More Information at your fingertips

Explore Metro's website for more detailed information about things you might use on your trip. For example, learn about Transfers on Metro's Fare Information page and learn about services for passengers with disabilities in the Accessibility section of our website. Also check out the Safety and Security page

Pay-as-you-go routes

Fares are paid when exiting the bus on the following routes (outbound P.M. trips only):
3X 23X 29X 30
42X 52X 71X 74X 75X 
81 82X

Metro operates on a holiday (either Saturday or Sunday) schedules on the following days:
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day

Visit our schedules page for a full breakdown of Metro's holiday schedules.


Watch the video below to learn how easy it is to plan your trip and read a Metro schedule & map

Need assistance?

During business hours, call Metro's information line 513-621-4455, email Customer Service, or visit Metro's sales office downtown at 115 East Fifth Street.

Government Square

Located on Fifth Street between Walnut and Main streets, Government Square serves as Metro's Downtown transit hub.

Click here for a larger map

Government Square features:

  • Real-time information screens
  • Ticket vending machine for purchasing passes
  • Large, attractive shelters
  • Easier transfers between routes
  • Accessibility for people with disabilities
  • State-of-the-art security camera system
  • Safe maneuvering space for loading and unloading bikes on Metro buses
  • For historical information, check out the six panels on the square created by Cincinnati historian Dan Hurley.