Fare Deal Frequently Asked Questions
What is the Fare Deal program?
Metro's Fare Deal Program offers reduced fare for older adults and people with disabilities. Fare Deal fare is half of the regular Metro fare (including zone charges). A Fare Deal sticker is available for unlimited rides for the month.
Who is eligible for Fare Deal?
Fare Deal eligibility is based on federal guidelines. To be eligible for a Fare Deal card, you must:
- Have a Medicare card (any age)
- Be age 65 years or older
- Have a qualifying disability that can be verified by a physician or licensed health care provider
I'm low-income... do I qualify?
Fare Deal is not an income-based program. It's for older adults and people with disabilities. A Medicaid card will not qualify you for eligibility.
How do I apply for a Fare Deal card?
How to Apply:
All forms under each category are required
Application available here for:
Disabled - Disabled Cover Sheet
Fare Deal Application
Physician Statement
Senior - Senior Cover Sheet
Fare Deal Application
Medicare - Medicare Cover Sheet
Fare Deal Application
The Fare Deal office is open Mondays, Wednesdays and Fridays, 8:15 a.m. - 4 p.m., closed from 12 - 1 p.m. for lunch. The office is also closed on holidays that fall on Mondays, the Friday after Thanksgiving and the week between Christmas and New Years.
How long is a Fare Deal card valid?
If your eligibility is approved, you will receive a new Fare Deal card valid for up to two years. Fare Deal requires eligible customers to be recertified when their eligibility expires.
How much does the Fare Deal card cost?
There is no charge for initial fare deal card.
I lost my Fare Deal card. How much does a replacement card cost?
As of January 10, 2010, replacement cards are $10, $20 and $30 for first, second and third replacement cards. (There will not be a fourth replacement, customers will have to wait until the original expiration date of their card to replace).
I have an Access card... do I need a Fare Deal card?
Access customers may use their Access ID card for reduced fare on Metro. Fare Deal stickers cannot be used with an Access card. Access customers who wish to use a Fare Deal sticker must get a Fare Deal card.
How will I find out if I'm eligible for Fare Deal?
Please see above, "How to Apply" section
What if I have other questions?
If you have any questions, please call the Fare Deal office at 513-632-7540.
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