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Access is a shared-ride public transportation service, providing origin-to-destination transportation in small buses for people whose disabilities prevent them from riding Metro buses. To use Access, you must first register and be approved for service, a process that can take up to three weeks.
NEW: Effective Jan. 17, 2012, Access customers will no longer be able to purchase monthly Fare Deal stickers for use on Access identification cards. Fare Deal stickers will only be sold to those customers holding valid Fare Deal cards. Access customers with valid Access identification cards can still use their Access cards to ride Metro for half-fare. Just show the operator your Access ID when boarding to receive a discounted fare. Visit the Fare Deal office on Mondays, Wednesdays or Fridays from 8:15 a.m. - 4 p.m. (closed from 12 - 1 p.m.) to get a Fare Deal card.
The Americans with Disabilities Act of 1990 (ADA) was passed to remove the physical barriers that have kept people with disabilities from fully participating in society.
The ADA states that Metro's regular bus service should be the primary means of public transportation for everyone, including people with disabilities. Under the ADA, Access serves as a "safety net" for only those people who do not have the functional capability to ride Metro buses. Disability alone does not qualify a person to use Access under the ADA.
Access' service area and hours of operation are based on regular Metro service. Access service is limited to operation within 3/4 of a mile of regular (non-express) Metro service and within the hours of regular (non-express) Metro service. For questions regarding Access policies, please call the Access information line at 513-632-7590.
Zone 1 - $3.50 (off-white ticket)
Zone 2 - $4.50 (gray ticket)
Access fares can be paid in any combination of cash and tickets equaling the exact fare. Access tickets cannot be accepted for fares on any Metro route.
Metro offers free, personalized, one-on-one instruction for Access customers who want to learn to ride Metro buses. Using Metro instead of Access is a convenient, less expensive way to travel. For more information, or call 513-632-7587.
Access drivers are responsible for:
Access drivers are NOT responsible for:
|Estimated Time of Arrival Line||513-531-6888, ext. 1|
|Customer Service||513-531-6888, ext. 2|
|Metro Travel Training||513-632-7587|
|TTY for hearing impaired/Ohio Relay Service||800-750-0750|
For more information on Access, see the pdf version of our Access brochure (44KB) or call the Access information line, 513-632-7590.
Detour lifted; 275 East open Tom Lay 5/21/2013 4:59 AM East 275 at Kellogg is closed due to an over turn truck Route 75...
DETOUR LIFTED PER CPD Tom Lay 5/21/2013 4:45 AM Due to Police activity Route 43 Winton Hills will detour Inbound...
PER CPD, @ 6:09 AM, WERE OPEN! Tom Lay 5/21/2013 4:45 AM Due to Police activity Route 43 Winton Hills will detour...
Due to a working fire Route 31 State Street will detour in both directions using Gest Street.
East 275 at Kellogg is closed due to an over turn truck Route 75 and 82 will exit at Kellogg back onto 275